Sign in to view Renu Custom applications.
This is the Renu back end. Every application someone submits on renucustom.com lands here. This is where you read them, work them, and call people back.
Go to renucustom.com → click Staff Login in the top bar → Sign in with Google.
If it says you have no access yet, your account was created but nobody has given you a role. Ask Cyrus to turn it on.
Each card is one application, newest at the top.
Use the search box to find a person, and Refresh to pull in new ones.
Automatically, three things: it saves here, it emails Cyrus and Leah, and a copy posts to GoHighLevel. Nothing is lost.
Your job is speed. Anyone whose move-in says "right away — within a week" gets called first. These are people who need a place now and are applying other places too.
Export CSV downloads every application as a spreadsheet you can open in Excel or Google Sheets — good for building a call list and tracking who you've reached.
Go to renucustom.com/refer.html. Type the referrer's name — a current tenant, a locator, an agent — and you get their personal link plus a QR code you can download and send or print.
When someone applies through that link, their application shows referred_by with that name, so the right person gets credit. First link a person clicks is the one that counts.
See the yellow lightbulb at the bottom-right of this page? Click it any time something is broken, confusing, or you have an idea. Type it and send — your name and the time attach automatically.
When there are open items the lightbulb pulses and shows a red number. That is normal — it just means something is waiting.
Everyone can open 💡 Issues to see what's been reported and where it stands: NEW, 👀 Acknowledged, or ✓ Fixed. Fixed items stay visible for 7 days then clear on their own.
Check this list before reporting something so we don't file the same problem twice. Admins are the ones who acknowledge and mark things fixed.
These applications contain date of birth, income, eviction and felony history, and a signature. That is sensitive personal information and we treat it that way.
Use the 💡 button. That is the fastest way it reaches the people who can fix it, and it creates a record so it doesn't get forgotten.